Agentic AI Engineer – Build Scalable Enterprise AI

Servicenow; Mountain View (CA); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Moveworks, now part of ServiceNow, seeks a software engineer for the Agentic AI Harness & Quality team to advance production-grade AI agent systems and scalable workflows. You will work on agent orchestration, sandboxed execution, and latency optimization while leveraging OpenAI LLMs and enterprise knowledge graphs.

You will collaborate with ML, security, product, UX, and customer success to deliver a best-in-class enterprise AI product, mentor peers, and push for continuous improvements in code

Qualifications

• Entry level experience designing, building, and improving production systems, ideally at scale.
• Ability to think and communicate clearly about complex engineering problems and systems.
• Comfort giving and receiving feedback, and in holding yourself and coworkers accountable to a high standard of operational excellence.
• Readiness to hit the ground running in a Mac development environment, programming in Python, Golang, and/or Java.

Responsibilities

• Take on exciting and difficult engineering challenges (see areas listed above) to build and evolve capable AI agent systems that are reliable in every sense of the word
• Implement frontier AI algorithms and architectures and help productionize them at scale
• Use the latest advances in machine learning, LLMs, and AI agents to enhance our products and create delightful user experiences
• Contribute to roadmap and help drive the evolution of engineering areas of growing scope and impact to create lasting value for all our customers
• Hone your craft in writing robust, extensible, readable, and performant code
• Pair with subject matter experts across the company including in machine learning, security, product, user experience, and customer success, to learn from each other and build the best enterprise AI product the world has ever seen
• Mentor other engineers on the team in how to build, maintain, and evolve great software
• Collaborate with machine learning engineers, learn from each other, and build world-class AI systems

Skills

Python

Golang

Java

Clear communication

Production systems design

Tools

Mac development environment

Job description

Moveworks, now part of ServiceNow, seeks a software engineer for the Agentic AI Harness & Quality team to advance production-grade AI agent systems and scalable workflows. You will work on agent orchestration, sandboxed execution, and latency optimization while leveraging OpenAI LLMs and enterprise knowledge graphs.

You will collaborate with ML, security, product, UX, and customer success to deliver a best-in-class enterprise AI product, mentor peers, and push for continuous improvements in code