Distributed Systems Engineer — Agentic AI Infrastructure

ServiceNow; Mountain View (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

ServiceNow seeks a Software Engineer for Moveworks to build the runtime infrastructure that powers AI agents. You will orchestrate and manage multi-step workflows, handle event-driven message pipelines, and develop observability infrastructure, utilizing Python and Go in a collaborative environment.

The ideal candidate has a deep understanding of distributed systems and concurrent programming, with at least 2 years of experience in backend systems. Join a flexible and inclusive workforce in Mountain View and contribute to cutting-edge AI technology.

Qualifications

• 2+ years building production backend/infrastructure systems.
• Strong in Python or Go (ideally both).
• Experience designing and operating systems that handle real traffic at scale.
• Comfort with ambiguity — these are novel problems without textbook solutions.

Responsibilities

• Build the runtime infrastructure for Moveworks' AI agents.
• Develop agent orchestration engine managing long-running sessions.
• Implement distributed session management and event-driven message pipeline.
• Create observability infrastructure and manage caching and state layers.

Skills

Distributed systems

Concurrent/async programming

Database systems for infrastructure

Observability

Tools

Python

Go

DynamoDB

Redis

Job description

ServiceNow seeks a Software Engineer for Moveworks to build the runtime infrastructure that powers AI agents. You will orchestrate and manage multi-step workflows, handle event-driven message pipelines, and develop observability infrastructure, utilizing Python and Go in a collaborative environment.

The ideal candidate has a deep understanding of distributed systems and concurrent programming, with at least 2 years of experience in backend systems. Join a flexible and inclusive workforce in Mountain View and contribute to cutting-edge AI technology.