Agent Account Manager

Local Hero; Colorado; Remote; USD 65,000 - 75,000; Full time

Job summary

An innovative and dynamic company is looking for an entrepreneurial Account Manager to lead their Allstate Agent program. This role involves managing agent relationships, optimizing internal processes, and ensuring high-performance outcomes for retail clients. With a focus on collaboration and communication, you will onboard and retain agents while driving successful campaigns. The company offers a supportive and inclusive work environment, flexible work arrangements, and comprehensive benefits, making it an exciting opportunity for those passionate about sales and marketing.

Benefits

Flexible PTO

Comprehensive Health Plans

401(k) Plans

Work from Home Stipends

Paid Sabbatical after 10 Years

Dog-Friendly Office

Free Parking

Employee Assistance Program

Qualifications

• 3+ years in account management or operations within SMB-focused SaaS.
• Proficiency in managing account relationships and internal processes.

Responsibilities

• Manage account relationships with Allstate agents and onboard new agents.
• Coordinate communication with stakeholders and process client orders.

Skills

Account Management

Operations Management

Onboarding

Project Management

Communication Skills

Customer-Centric Approach

Education

Bachelor's Degree

Equivalent Experience

Tools

Operations Management Software

Job description

Join to apply for the Agent Account Manager role at Local Hero.

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This range is provided by Local Hero. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$65,000.00/yr - $75,000.00/yr

Additional compensation types

Annual Bonus and Commission

Direct message the job poster from Local Hero

Job overview

Local Hero is seeking an entrepreneurial self-starter Account Manager - Agent Program to manage our Allstate Agent program. Responsibilities include utilizing various tactics and tools to generate optimal outcomes for our retail agent clients, providing high performance and service, and ensuring successful campaign results.

Location and work arrangement

This position is remote (hybrid available if within commuting distance to Boulder, CO) and open to candidates in the following locations: Colorado, Florida, Illinois, Kansas, Michigan, Missouri, New York, North Carolina, Ohio, Pennsylvania, Texas, Utah, Virginia, Wyoming, Washington DC, and Puerto Rico.

*Relocation assistance is not provided. Do not apply if you do not reside in one of the above locations unless you are planning to relocate at your own expense.

Daily responsibilities

• Manage account relationships with Allstate agents
• Manage internal processes related to the Allstate agent program
• Onboard, retain, and upsell agents
• Lead webinars for new agents
• Coordinate communication with stakeholders
• Process and QA client orders and renewals
• Review and improve creative and media outputs
• Address operational blockers and optimize processes
• Maintain quality control measures
• Collaborate internally to address business needs

Candidate requirements

• Bachelor’s degree or equivalent experience
• 3+ years in account management, operations, onboarding, or project management within SMB-focused SaaS or marketing services
• Proficiency with operations management software

Preferred qualifications

• Proven success in managing operations
• Effective and clear communication skills
• Customer-centric approach with empathy
• Ability to prioritize and make tough decisions
• Strong teamwork skills

Benefits and culture

• Fun, inclusive, and supportive work environment in a beautiful city
• Onsite amenities including a safe workspace, free parking, and dog-friendly office
• Work from home stipends for hybrid/remote staff
• Flexible PTO and generous holidays
• Comprehensive health plans covering dental and vision
• Flexible Spending Accounts and 401(k) plans
• Employee Assistance Program and supplemental leave
• Paid sabbatical after 10 years
• Life insurance and a positive company culture

Additional info

• Level: Associate
• Type: Full-time
• Function: Sales, Marketing, Advertising
• Industry: Advertising Services

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