Agent

The Atlantic District; Cumberland (MD); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Paid Time Off

Flexible Schedule

Vision Insurance

Dental Insurance

Health Insurance

Life Insurance

Disability Insurance

Parental Leave

Mon-Fri Schedule

Retirement Plan

Career Growth Opportunities

Hands on Training

Job summary

The Atlantic District in Cumberland, Maryland is seeking an Agent to join our local office. You will engage with neighbors to identify insurance coverage needs and explain policy details in plain language.

The role emphasizes trust, helpful advice, and friendly service with a Monday–Friday schedule, paid time off, and benefits. A Maryland Property & Casualty license is required and prior customer service or sales experience is a plus.

Qualifications

• Active Maryland Property & Casualty Insurance License is required.
• Strong customer service and communication skills.
• Ability to explain policy details in simple terms.
• Proven time management and independent work ability.
• Comfort with computers and digital record-keeping systems.

Responsibilities

• Engage with local residents in Cumberland to identify insurance coverage needs.
• Explain policy details in plain language so clients feel informed.
• Prepare and present accurate quotes reflecting individual circumstances.
• Review existing policies to ensure continued protection as needs evolve.
• Update account records to maintain accuracy in internal systems.
• Address inquiries regarding billing, claims, or changes with clarity.

Skills

Customer service

Sales

Communication

Time management

Computer skills

Tools

CRM software

Job description

Job Description

At The Atlantic District, we believe that insurance is about more than just numbers on a page; it is about people, relationships, and protecting the things that matter most in our community. Based in the heart of Cumberland, Maryland, we are looking for a dedicated Agent to join our local office. You will be the face of our firm, helping your neighbors navigate the often-complicated world of insurance with a smile and a helpful attitude. We aren't interested in high-pressure sales tactics; instead, we prioritize building trust and providing honest, straightforward advice. In this role, you will get to know the individuals and families who rely on us, helping them design plans that provide real peace of mind. We offer a supportive environment where your contributions are recognized, and your professional growth is encouraged every step of the way. If you value personal connection and want to make a tangible difference in our town, we would love to welcome you to our team.

Benefits

• Paid Time Off (PTO)
• Flexible Schedule
• Vision Insurance
• Dental Insurance
• Health Insurance
• Life Insurance
• Disability Insurance
• Parental Leave
• Mon-Fri Schedule
• Retirement Plan
• Career Growth Opportunities
• Hands on Training

Responsibilities

Engage with local residents in Cumberland to identify their specific insurance coverage needs.

Explain complex policy details in plain, easy-to-understand language so clients feel fully informed.

Prepare and present accurate quotes that reflect the unique life circumstances of our neighbors.

Review existing policies regularly to ensure clients remain protected as their needs evolve over time.

Update account records promptly to maintain accuracy and reliability for our internal systems.

Address client inquiries regarding billing, claims, or general changes with patience and clarity.

Requirements

Active Maryland Property & Casualty Insurance License.

Solid understanding of insurance policies and coverage types.

Strong comfort level with computers and digital record-keeping systems.

Clear and honest communication style, both in writing and over the phone.

Previous experience in a role requiring direct customer service or sales.

Demonstrable history of managing time effectively and working independently.