Agency Lead

The Juris Agency; Elkton (MD); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

PTO

Dental Insurance

Vision Insurance

Life Insurance

Flexible Schedule

Health Insurance

Disability Insurance

Mon-Fri Schedule

Hands on Training

Career Growth Opportunities

Retirement Plan

Parental Leave

Job summary

The Atlantic District is seeking an Agency Lead for the Elkton, MD area to drive growth, operations, and client service in a Farmers insurance agency. You will mentor a team, shape daily operations, and ensure every neighbor receives attentive, value-driven service.

Lead with empathy, build lasting community relationships, and optimize client experience through data-driven strategies and hands-on leadership.

Qualifications

• Active Maryland Property & Casualty license.
• 3+ years in insurance sales or agency management.
• Demonstrated ability to lead and mentor a small team.
• Clear, empathetic client communication.

Responsibilities

• Oversee the daily operations of the agency to ensure goals and high service standards.
• Mentor and guide sales staff to grow their skills and confidence.
• Review client accounts to ensure proper protection for life situations.
• Develop strategies to connect with the local community and build relationships.
• Review sales reports to spot trends and improve client experience.
• Collaborate with the team to maintain a welcoming environment for walk-in clients.

Skills

Leadership

Mentoring

Communication

CRM skills

Education

Maryland Property & Casualty license

Tools

Quoting software

CRM platforms

Job description

Job Description

We are seeking a motivated and strategic insurance professional to run a Farmers insurance agency by leading the growth, operations, and client service functions of a dynamic insurance agency. At The Atlantic District, we believe insurance is about much more than policies and paperwork; it is about providing peace of mind to the families and businesses right here in Elkton, Maryland. As we continue to grow, we are looking for an Agency Lead to step into a role that balances leadership with a genuine passion for client care. You will be the heartbeat of our office, setting the tone for how we greet our neighbors and how we solve their most complex problems. This isn't just about hitting targets; it is about building a culture of kindness and expertise. You will have the space to shape our daily operations, mentor a dedicated team, and ensure that every person who walks through our doors feels heard and supported. If you are an experienced insurance professional who values community connection as much as your own career growth, you have found the right home. We are ready to support your ideas, celebrate your wins, and build something meaningful together in the heart of Elkton.

Benefits

• Paid Time Off (PTO)
• Dental Insurance
• Vision Insurance
• Life Insurance
• Flexible Schedule
• Health Insurance
• Disability Insurance
• Mon-Fri Schedule
• Hands on Training
• Career Growth Opportunities
• Retirement Plan
• Parental Leave

Responsibilities

Oversee the daily operations of the agency to ensure we are meeting our goals while maintaining high service standards.

Mentor and guide current sales staff to help them grow their skills and feel confident in their professional development.

Review existing client accounts to ensure they have the protection they actually need for their specific life situations.

Develop and implement new strategies to connect with our local community and build lasting relationships.

Review sales reports and internal data to spot trends and identify where we can improve our client experience.

Collaborate with the broader team to refine our outreach efforts and maintain a warm, welcoming environment for walk-in clients.

Requirements

Active Maryland Property & Casualty insurance license.

Three or more years of experience in insurance sales or agency management.

Demonstrated ability to lead and mentor a small group of professionals.

Clear, empathetic communication style for client interactions.

Proficiency in industry-standard quoting software and CRM platforms.

Understanding of the local Elkton insurance market landscape.