Agency CSR

Government Employees Insurance Company; Morristown (NJ); On-site; USD 30,000 - 45,000; Full time

Job summary

GEICO Local Office in MORRIS PLAINS, NJ is seeking a Full-time Customer Service Representative. The role involves calling, presenting GEICO products, and delivering excellent service to current customers.

Candidates should be coachable, self-motivated, with strong communication and problem-solving skills and intermediate computer abilities. Licenses for Property & Casualty or Personal Lines may be pursued for growth.

Qualifications

• Maintain an upbeat, positive, enthusiastic attitude daily.
• Willingness to learn and be coach-able.
• A great self-starter with intermediate computer skills.
• Proficient in Microsoft Word, Excel, and Windows applications.
• Obtain Insurance Licenses for Property & Casualty or Personal Lines for future growth.
• Service existing customers for all GEICO products.

Responsibilities

• Calling, presenting and referring GEICO products to current customers.
• Professional phone etiquette and customer engagement.
• Follow through and exceed client expectations.
• Multi-tasking and time-management to handle inquiries.
• Build relationships starting from initial contact.

Skills

Communication skills

Problem solving

Time management

Multi-tasking

Self-motivation

Willingness to learn

Education

Insurance Licenses (P&C or Personal Lines)

Tools

Microsoft Word

Excel

Windows applications

Job description

Job Description Join the Team for an exciting career as a Full-time Customer Service Representative for GEICO Local Office in MORRIS PLAINS, NJ. The insurance industry is an exciting world to be a part of.

If you are looking for a positive change and want to grow in your career.

Job Responsibilities

• Calling, presenting and referring GEICO Insurance products and services to current customers.
• Professional phone etiquette
• Career minded vision
• Follow through and exceed current and prospective client expectations
• Multi-tasking skills
• Setting goals with an action plan
• Building relationships from a cold start

Job Requirements

• Maintain an upbeat, positive and enthusiastic attitude daily
• Willingness to learn and be coach-able
• A great self-starter
• Intermediate computer skills
• Proficient in Microsoft Word, Excel, and various Windows applications
• Obtain Insurance Licenses for Property & Casualty or Personal Lines for future Growth
• Service existing customer for All products

Our Successful CSR are great at:

• Identifying and creating qualified referrals generated from a variety of sources which include walk-ins, phone, and lead databases.
• Assisting with agency growth which include but not limited to events, mailers, and customer support.
• Interdependent and Adaptable
• Great communication skills and problem solving skills
• Resolving customers complaints and Time Management

Salary Information

Future Opportunity's include Licensed Sales Professional, Management, Supervisor, Team Leads, and Marketing positions.

Job Types: Full-time, Part-time Pay: $30,000- $45,000 per year COVID-19 considerations: