Customer Service Representative

Government Employees Insurance Company; Myrtle Beach (SC); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Paid Holidays

Bonus Opportunities

Paid Time Off (PTO)

401K Plan Match

Job summary

GEICO Local Office Myrtle Beach in Myrtle Beach, South Carolina is seeking a positive, enthusiastic Insurance Customer Service Representative to service new and existing accounts and help achieve agency sales goals and service standards.

Whether you have experience in insurance or are starting a new career path, this role emphasizes professional demeanor, willingness to learn, and delivering an amazing client experience in a fast-paced environment.

Qualifications

• Upbeat, positive and enthusiastic attitude.
• Multitasking, follow-thru and follow-up.
• Excellent communication/interpersonal skills.
• Must have ability to multi-task.
• Professional phone etiquette.
• Great customer service skills.
• Willingness to grow within the company.

Responsibilities

• Answer incoming phone calls
• Process customer policy change requests and take payments.
• Secure all Trailing Documents from customers.
• Immediately greet all customers, entering the office, in a friendly and helpful manner and answer incoming phone calls.
• Handle customer renewals.
• Represent the company at local events
• Assist agents with obtaining signatures and securing paperwork
• Identify potential cross-sell opportunities for agents

Skills

Customer service

Communication

Multitasking

Job description

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Are you looking for an opportunity to put your skills to better use? GEICO Local Office: Myrtle Beach in Myrtle Beach, South Carolina, is looking for a positive, enthusiastic individual to join our outstanding team as a Full-Time Insurance Customer Service Representative. You will be using your professional demeanor, willingness to learn, and excellent communication skills to service new and existing accounts to achieve agency sales goals and service standards. Whether you have experience in the insurance industry or are looking to start down a new career path, this is the place for you. If you are enthusiastic, willing to learn, and ready to provide an amazing experience for each of your clients, this is the role for you.

Responsibilities

• Answer incoming phone calls
• Process customer policy change requests and take payments.
• Secure all Trailing Documents from customers.
• Immediately greet all customers, entering the office, in a friendly and helpful manner and answer incoming phone calls.
• Handle customer renewals.
• Represent the company at local events
• Assist agents with obtaining signatures and securing paperwork
• Identify potential cross-sell opportunities for agents

Requirements

• Possess an upbeat, positive and enthusiastic attitude.
• Proficiency to multi-task, follow-thru and follow-up.
• Excellent Communication/interpersonal skills.
• Must have ability to multi-task.
• Professional phone etiquette.
• Great Customer Service Skills.
• Willingness to grow within the company

Benefits

• Paid Holidays
• Bonus Opportunities
• Paid Time Off (PTO)
• 401K Plan Match