Insurance CSR — Path to Agent with Growth & Benefits

GEICO; City of Rochester (NY); Sur place; USD 32 000 - 52 000; Plein temps

Avantages offerts par ce poste

Paid Time Off (PTO)

Flexible Schedule

Career Growth Opportunities

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Retirement Plan

Hands on Training

Résumé du poste

GEICO Webster local office is seeking a Customer Service Representative with potential to become a licensed agent later. You will handle service requests on inbound calls and walk-ins, and perform outbound calls to reach customers.

This full-time role offers career development opportunities with benefits and training. Responsibilities include servicing accounts, conducting needs-based policy reviews, and supporting customers at the front desk.

Qualifications

• Experience handling inbound service requests by phone or in person.
• Ability to perform needs-based policy reviews and explain options clearly.
• Strong communication and problem-solving skills.

Responsabilités

• Service existing accounts and assist customers with information to support buying decisions.
• Handle in-person requests at the front desk of the Webster office.
• Conduct vehicle photo inspections for customers.
• Make 80-120+ outbound calls per day.

Connaissances

Customer service

Outbound calling

Communication

Needs-based analysis

Description du poste

GEICO Webster local office is seeking a Customer Service Representative with potential to become a licensed agent later. You will handle service requests on inbound calls and walk-ins, and perform outbound calls to reach customers.

This full-time role offers career development opportunities with benefits and training. Responsibilities include servicing accounts, conducting needs-based policy reviews, and supporting customers at the front desk.