Agency Account Manager (Remote, Las Vegas)

Blacksmith Agency; Las Vegas (NV); Remote; USD 70,000 - 120,000; Full time

Benefits offered by this job

Remote work

Job summary

Blacksmith Agency is a remote digital agency delivering paid media, SEO, CRO and web services for marketing-led brands. As Agency Account Manager you own an established book of recurring clients and manage their ongoing success.

Our sales team wins new clients; you nurture relationships, drive renewals, upsells and growth. You will work with strategists and delivery teams to present one clear voice to clients while meeting a seven-figure annual quota.

Qualifications

• Experience in agency account management, marketing or advertising.
• Proven track record of retaining clients and generating upsell revenue.
• Comfort managing a quota and communicating with senior stakeholders.

Responsibilities

• Maintain retention across your book and ensure renewals.
• Identify and close upsells and expansion opportunities.
• Achieve seven-figure annual quota across retention and upsells.
• Coordinate with strategists and delivery teams to present a single client voice.

Skills

Account management

Client relationships

Sales

Tools

CRM software

Job description

About The Role

Blacksmith Agency is a remote digital agency running paid media, SEO, CRO and web for marketing-led brands. As Agency Account Manager you own an established book of recurring agency clients. Our sales team wins new clients; you keep them and grow them.

Blacksmith Agency

• Account Management
• Full time
• Remote (USA or Canada)

What You Will Own

• Retention across your book: the relationship, the renewal and the early warning when an account is drifting.
• Upsells and expansion: finding the next project inside each client and selling it.
• A seven-figure annual quota across retention and upsells.
• Working with the strategists and delivery team who run the work, so the client hears one clear voice.

What You Need

• Agency account management experience. Marketing, digital, creative or advertising agency. This is a must.
• A record of keeping clients and selling them more work, with numbers you can walk us through.
• Comfort carrying a quota.
• Clear, calm communication with senior client stakeholders.

Base plus commission, split 50/50.