Aftermarket Solutions Engineer

BAC (Baltimore Aircoil Company, Inc.); Jessup (MD); Sur place; USD 54 000 - 92 000; Plein temps

Avantages offerts par ce poste

Annual bonus

Comprehensive benefits package

Employee stock ownership plan

Résumé du poste

Baltimore Aircoil Company, Inc. is seeking an Aftermarket Applications Engineer to deliver technical solutions and profitable product customizations, researching customer needs and leading cross-functional product development.

You will provide equipment selections, quotations, and support across departments, leveraging CAD tools, Power BI, and SharePoint while driving aftermarket growth and customer satisfaction.

Qualifications

• Bachelor's degree in Engineering, preferably Mechanical Engineering.
• Strong mechanical and technical aptitude.
• Ability to learn BAC and competitor products and applications.
• Ability to read technical drawings and use CAD tools.
• Knowledge of BAC systems preferred.
• Proficiency with Microsoft Office products.
• Strong communication and customer-service skills.
• Strong analytical and problem-solving capabilities.
• Ability to coordinate with suppliers and internal stakeholders.
• Experience with SharePoint, Teams, PowerApps, and Power BI preferred.
• Self-directed and capable of managing multiple priorities.
• SAP knowledge preferred.

Responsabilités

• Exhibit BAC core values and adheres to BAC global design standards.
• Identify and execute initiatives to increase speed of information through digital technology.
• Respond to representative inquiries through excellent written and verbal communication.
• Support major Aftermarket process improvement projects.
• Research BAC and competitor products in relation to customer aftermarket needs and develop product strategies.
• Provide equipment selections, competitive product strategy, systems knowledge, technical support, and customization quotations.
• Interact with all BAC departments to support quotations and orders.
• Organize data and tools to improve the Aftermarket Applications process.
• Utilize design tools and collaborate with BAC engineering groups on special projects.
• Provide creative problem solving to clarify unusual equipment configurations.
• Identify continuous improvement projects to improve service levels, quoting quality, and efficiency.
• Develop strong understanding of BAC replacement-parts value proposition.
• Support business system and sales tool enhancements.
• Promote accurate and timely quotation responses.

Connaissances

Mechanical aptitude

Technical aptitude

CAD tools

Reading drawings

Microsoft Office

Communication skills

Analytical skills

Multitasking

SAP knowledge

Power BI

PowerApps

SharePoint

Formation

Bachelor's degree in Engineering

Outils

CAD software

SAP

Power BI

PowerApps

SharePoint

Microsoft Teams

Description du poste

Baltimore Aircoil Company, Inc. is seeking an Aftermarket Applications Engineer to deliver technical solutions and profitable product customizations, researching customer needs and leading cross-functional product development.

You will provide equipment selections, quotations, and support across departments, leveraging CAD tools, Power BI, and SharePoint while driving aftermarket growth and customer satisfaction.