Strategic Aftermarket Key Account Manager

BAC (Baltimore Aircoil Company, Inc.); Jessup (MD); On-site; USD 98,000 - 169,000; Full time

Benefits offered by this job

Comprehensive benefits package

Annual bonus

Job summary

Baltimore Aircoil Company (BAC) seeks an Aftermarket Key Account Manager to drive profitable growth across strategic channel partners and direct end-user accounts in the Americas. The role will own growth initiatives for priority applications including data centers and commercial refrigeration, coordinating internal resources to convert opportunities into revenue.

You will develop account plans, build customer relationships at executive levels, and translate Voice of the Customer insights into

Qualifications

• Bachelor’s degree required or equivalent experience in business/engineering fields.
• 5+ years in HVAC, refrigeration, industrial cooling, data centers, or related industries.
• Strong sales, business development, and strategic account management experience.
• Ability to build relationships, develop account plans, and drive opportunities through a structured process.
• Knowledge of aftermarket business models including parts, service, repairs, upgrades, and lifecycle management.
• Strong commercial acumen: evaluating needs, pricing, and deal strategy.
• Technical aptitude to learn BAC products and applications.

Responsibilities

• Own growth strategy, account plan, pipeline, and commercial performance for assigned accounts.
• Develop partnerships with strategic accounts and execute joint growth plans.
• Expand BAC’s direct-account Aftermarket presence with data centers and commercial refrigeration operators.
• Identify installed-base opportunities for parts, repairs, upgrades, and lifecycle support.
• Coordinate internal resources across functions to deliver on customer commitments.
• Travel to customer meetings, industry events, and site visits to build relationships and capture opportunities.

Skills

Strategic account management

Sales leadership

Business development

Customer relationship management

Executive communication

Forecasting & pipeline

CRM proficiency

SAP knowledge

Education

Bachelor’s degree in Business/Marketing/Engineering

Tools

CRM systems

SAP

Job description

Baltimore Aircoil Company (BAC) seeks an Aftermarket Key Account Manager to drive profitable growth across strategic channel partners and direct end-user accounts in the Americas. The role will own growth initiatives for priority applications including data centers and commercial refrigeration, coordinating internal resources to convert opportunities into revenue.

You will develop account plans, build customer relationships at executive levels, and translate Voice of the Customer insights into