After Sales Accessories Lead: Grow Sales and Service

Subaru Evergreen Park; Evergreen Park (IL); On-site; USD 67,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company matching

Paid time off & holidays

Professional development & advancement

Job summary

Subaru Evergreen Park seeks an After Sales Accessories Manager to lead the accessories department, driving sales and overseeing installation while ensuring excellent customer satisfaction. You will coordinate with service and parts teams, train staff, and implement strategies to optimize inventory, operations, and revenue.

The role calls for proven dealership experience, strong leadership, and a focus on customer care to maintain our high standards of service and profitability.

Qualifications

• Leadership experience managing a team in a dealership or service environment.
• Excellent communication and customer service abilities required.
• Strong organizational and problem-solving skills to manage multiple tasks.

Responsibilities

• Manage the after-sales accessories department, including sales, inventory, and installation processes.
• Develop and implement sales strategies to increase accessory sales and enhance customer satisfaction.
• Build and maintain strong relationships with customers to meet their needs promptly.
• Coordinate with service and parts to ensure smooth operations and timely order fulfillment.
• Train and supervise staff within the accessories department, promoting high service standards.
• Monitor market trends and competitor activity to identify opportunities for growth.

Skills

Leadership

Customer service

Communication

Organizational skills

Cross-department coordination

Automotive aftermarket knowledge

Education

High school diploma

Automotive sales/management certifications preferred

Job description

Subaru Evergreen Park seeks an After Sales Accessories Manager to lead the accessories department, driving sales and overseeing installation while ensuring excellent customer satisfaction. You will coordinate with service and parts teams, train staff, and implement strategies to optimize inventory, operations, and revenue.

The role calls for proven dealership experience, strong leadership, and a focus on customer care to maintain our high standards of service and profitability.