Subaru After Sales Accessories Manager

Subaru Evergreen Park; Evergreen Park (IL); On-site; USD 67,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company matching

Paid time off & holidays

Professional development & advancement

Job summary

Subaru Evergreen Park seeks an After Sales Accessories Manager to lead the accessories department, driving sales and overseeing installation while ensuring excellent customer satisfaction. You will coordinate with service and parts teams, train staff, and implement strategies to optimize inventory, operations, and revenue.

The role calls for proven dealership experience, strong leadership, and a focus on customer care to maintain our high standards of service and profitability.

Qualifications

• Leadership experience managing a team in a dealership or service environment.
• Excellent communication and customer service abilities required.
• Strong organizational and problem-solving skills to manage multiple tasks.

Responsibilities

• Manage the after-sales accessories department, including sales, inventory, and installation processes.
• Develop and implement sales strategies to increase accessory sales and enhance customer satisfaction.
• Build and maintain strong relationships with customers to meet their needs promptly.
• Coordinate with service and parts to ensure smooth operations and timely order fulfillment.
• Train and supervise staff within the accessories department, promoting high service standards.
• Monitor market trends and competitor activity to identify opportunities for growth.

Skills

Leadership

Customer service

Communication

Organizational skills

Cross-department coordination

Automotive aftermarket knowledge

Education

High school diploma

Automotive sales/management certifications preferred

Job description

We are seeking a dedicated and experienced After Sales Accessories Manager to join our team at Subaru Evergreen Park.

In this role, you will be responsible for maximizing the sales and overseeing the installation of Subaru accessories, ensuring customer satisfaction, and driving revenue growth through exceptional after-sales service. Your expertise will help maintain our reputation for quality and customer care while supporting our dealership’s overall success.

Responsibilities

• Manage the after-sales accessories department, including sales, inventory, and installation processes.
• Develop and implement sales strategies to increase accessory sales and enhance customer satisfaction.
• Build and maintain strong relationships with customers, ensuring their needs are met promptly and professionally.
• Coordinate with the service and parts departments to ensure smooth operations and timely fulfillment of orders.
• Train and supervise staff within the accessories department, promoting high standards of service and product knowledge.
• Monitor market trends and competitor activities to identify opportunities for growth and improvement.

Requirements

• Proven experience in automotive after-sales or accessory management, preferably within a dealership environment.
• Strong leadership and team management skills.
• Excellent communication and customer service abilities.
• Good organizational and problem-solving skills.
• Ability to work effectively with multiple departments and manage priorities.
• Knowledge of Subaru products and accessories is a plus.
• High school diploma or equivalent; additional education or certifications related to automotive sales or management preferred.

Benefits

• Competitive monthly compensation ranging from $6,000.00 to $9,000.00, paid bi-weekly.
• Comprehensive health, dental, and vision insurance plans.
• 401(k) retirement savings plan with company matching.
• Paid time off and holiday benefits.
• Opportunities for professional development and career advancement within Subaru Evergreen Park.
• Employee discounts on vehicles and accessories.

About the Company

Subaru Evergreen Park is a premier Subaru dealership located in Evergreen Park, IL, committed to providing outstanding service, quality vehicles, and an exceptional customer experience. We take pride in our knowledgeable and friendly staff, who strive to exceed customer expectations every day. Join us and be part of a team dedicated to integrity, innovation, and excellence in the automotive industry.