Aesthetic Front Desk Sales Pro | Client Experience Leader

SEV Laser; Mill Creek (WA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Employer-paid Basic Life and AD&D

Life Insurance

Employee Assistance Program (EAP)

401(k) Retirement Savings Plan

Paid Time Off (PTO) and Paid SickLeave

Employee Discounts on SEV SKINservices

Professional development and career成长

Job summary

SEV Skin is seeking a sales-driven Front Desk Sales Associate to be the first and last contact for clients, setting the tone for every visit and guiding them toward SEV Skin services, memberships, packages, and products.

In a fast-paced clinic, you will handle check-in/check-out, bookings, payments, and inquiries with a polished, personalized service approach, while contributing to the brand’s growth and exceptional client experience.

Qualifications

• Sales-minded with confidence recommending services and products.
• Natural ability to connect with people and create memorable experiences.
• Strong communication, customer service, and active-listening skills.
• Excellent attention to detail and the ability to multitask.
• Comfort using computers, booking platforms, and client-management systems.
• Basic math skills and the ability to process payments accurately.
• Reliability, punctuality, and consistent attendance.
• Ability to work independently and as part of a collaborative team.
• Weekend availability is required.
• Experience in fitness, hospitality, retail sales, beauty, wellness, medical aesthetics, or client-focused environments preferred.

Responsibilities

• Promote SEV services, packages, memberships, promotions, and retail products.
• Identify client needs and confidently recommend appropriate services and upgrades.
• Educate clients on available treatments, pricing, and promotions.
• Work toward individual sales goals while supporting the clinic’s overall performance.
• Build lasting client relationships through personalized and knowledgeable service.
• Warmly welcome clients and provide a polished experience from arrival through departure.
• Manage client check-in, check-out, and payment processing accurately.
• Book, modify, and cancel appointments with attention to detail.
• Answer calls, emails, and voicemail messages promptly and professionally.
• Address client questions and concerns with care, urgency, and professionalism.
• Use SEV Skin’s booking and client-management systems accurately and efficiently.
• Complete opening and closing responsibilities according to established procedures.
• Maintain a clean, organized, stocked, and welcoming front-desk environment.
• Assist with transitional treatment-room cleaning when needed.
• Monitor supplies and communicate inventory needs to management.
• Participate in required service, systems, and sales training.
• Support new team members by modeling SEV Skin’s service and selling standards.
• Assist with other clinic responsibilities as directed by operational or clinical leadership.

Skills

Sales

Customer service

Active listening

Communication

Multitasking

Point of sale

Booking systems

Reliability

Weekend availability

Teamwork

Job description

SEV Skin is seeking a sales-driven Front Desk Sales Associate to be the first and last contact for clients, setting the tone for every visit and guiding them toward SEV Skin services, memberships, packages, and products.

In a fast-paced clinic, you will handle check-in/check-out, bookings, payments, and inquiries with a polished, personalized service approach, while contributing to the brand’s growth and exceptional client experience.