Aesthetic Front Desk & Sales Concierge

SEV Laser; New York (NY); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

401(k) Plan

Employee discount on SEV SKIN services

Recognition programs

Career development

Job summary

SEV SKIN is expanding and seeking a Front Desk Sales Associate in New York to greet clients, manage check-in/out, answer inquiries, and guide guests toward the best services and memberships. You will drive sales while delivering an exceptional client experience in a fast-paced clinic.

This role requires a sales-driven mindset, strong communication, and the ability to multitask. Weekend availability is required, with benefits and a professional development path offered.

Qualifications

• A sales-driven mindset and ability to upsell services and products.
• Strong interpersonal skills and a natural ability to connect with clients.
• Excellent communication, listening, and problem-solving abilities.
• Sharp attention to detail and ability to multitask in a fast-paced clinic.
• Comfort using computers, booking platforms, and client-management systems.

Responsibilities

• Promote SEV SKIN services, packages, memberships, promotions, and retail products.
• Identify client needs and confidently recommend appropriate services and upgrades.
• Educate clients on available treatments, pricing, and promotions.
• Work toward individual sales goals while supporting the clinic’s overall performance.
• Build lasting client relationships through personalized and knowledgeable service.
• Warmly welcome clients and provide a polished experience from arrival through departure.
• Manage client check-in, check-out, and payment processing accurately.
• Book, modify, and cancel appointments with attention to detail.
• Answer calls, emails, and voicemail messages promptly and professionally.
• Address client questions and concerns with care, urgency, and professionalism.
• Use SEV SKIN’s booking and client-management systems accurately and efficiently.
• Complete opening and closing responsibilities and keep front-desk organized.
• Monitor supplies and communicate inventory needs to management.
• Participate in service, systems, and sales training.

Skills

Sales

Customer service

Communication

Multitasking

POS system

Tools

CRM systems

POS system

Booking platforms

Job description

SEV SKIN is expanding and seeking a Front Desk Sales Associate in New York to greet clients, manage check-in/out, answer inquiries, and guide guests toward the best services and memberships. You will drive sales while delivering an exceptional client experience in a fast-paced clinic.

This role requires a sales-driven mindset, strong communication, and the ability to multitask. Weekend availability is required, with benefits and a professional development path offered.