Front Desk Sales & Guest Experience Specialist

SEV Laser; San Rafael (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) Retirement Savings Plan

Employee discounts on SEV SKIN offers

Professional development opportunities

Team events and recognition programs

Job summary

SEV Skin seeks a Front Desk Sales Associate to lead client experiences from arrival to departure, promoting treatments, memberships, and products while meeting sales goals. You will engage clients with personalized service, answer questions, and manage bookings with accuracy in a fast-paced clinic.

The role emphasizes building relationships, driving upgrades, and delivering a polished, welcoming front-desk experience that reflects SEV Skin’s brand and standards.

Qualifications

• A sales-driven mindset and confidence recommending services and products.
• A natural ability to connect with people and create memorable experiences.
• Strong communication, customer service, and active-listening skills.
• Excellent attention to detail and the ability to multitask.
• Comfort using computers, booking platforms, and client-management systems.
• Basic math skills and the ability to process payments accurately.
• Reliability, punctuality, and consistent attendance.
• Weekend availability is required.
• Experience in fitness, hospitality, retail sales, beauty, wellness, medical aesthetics, or another client-focused environment is preferred.

Responsibilities

• Promote SEV SKIN services, packages, memberships, promotions, and retail products.
• Identify client needs and confidently recommend appropriate services and upgrades.
• Educate clients on available treatments, pricing, and promotions.
• Work toward individual sales goals while supporting the clinic’s overall performance.
• Build lasting client relationships through personalized and knowledgeable service.

Skills

Sales mindset

Customer service

Communication

Active listening

Attention to detail

Multitask

Tech-savvy

Payment processing

Tools

Booking platforms

Client-management systems

POS systems

Job description

SEV Skin seeks a Front Desk Sales Associate to lead client experiences from arrival to departure, promoting treatments, memberships, and products while meeting sales goals. You will engage clients with personalized service, answer questions, and manage bookings with accuracy in a fast-paced clinic.

The role emphasizes building relationships, driving upgrades, and delivering a polished, welcoming front-desk experience that reflects SEV Skin’s brand and standards.