Aesthetic Front Desk & Sales Concierge

SEV Laser; Yorba Linda (CA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

401(k) Retirement Savings Plan

Employee Discounts on SEV SKIN ser v

Participation in recognition programs

Professional development and career成长

Job summary

SEV SKIN in Yorba Linda is seeking a Front Desk Sales Associate who loves connecting with people and driving sales. You will welcome clients, educate them on treatments and memberships, process payments, and help tailor packages to individual goals.

This role combines client experience with sales in a fast-paced clinic, with weekend availability and opportunities for growth within a nationally expanding aesthetics brand.

Qualifications

• Sales-driven with ability to upsell services, memberships and products.
• Excellent customer service and ability to connect with clients.
• Strong communication and active-listening skills.
• Detail-oriented with accuracy in payments and scheduling.
• Reliable with punctual attendance and weekend availability.

Responsibilities

• Promote SEV SKIN services, packages, memberships, promotions, and retail products.
• Identify client needs and confidently recommend appropriate services and upgrades.
• Educate clients on available treatments, pricing, and promotions.
• Work toward individual sales goals while supporting the clinic’s overall performance.
• Build lasting client relationships through personalized and knowledgeable service.
• Warmly welcome clients and provide a polished experience from arrival through departure.
• Manage client check-in, check-out, and payment processing accurately.
• Book, modify, and cancel appointments with attention to detail.
• Answer calls, emails, and voicemail messages promptly and professionally.
• Address client questions and concerns with care, urgency, and professionalism.
• Use SEV SKIN’s booking and client-management systems accurately and efficiently.
• Complete opening and closing responsibilities according to established procedures.
• Maintain a clean, organized, stocked, and welcoming front-desk environment.
• Assist with transitional treatment-room cleaning when needed.
• Monitor supplies and communicate inventory needs to management.
• Participate in required service, systems, and sales training.
• Support new team members by modeling SEV SKIN’s service and selling standards.
• Assist with other clinic responsibilities as directed by operational or clinical leadership.

Skills

Sales mindset

Customer service

Communication

Multitasking

Reliability

Attention to detail

Tools

Booking systems

Job description

SEV SKIN in Yorba Linda is seeking a Front Desk Sales Associate who loves connecting with people and driving sales. You will welcome clients, educate them on treatments and memberships, process payments, and help tailor packages to individual goals.

This role combines client experience with sales in a fast-paced clinic, with weekend availability and opportunities for growth within a nationally expanding aesthetics brand.