Client Experience & Front Desk Sales Pro

SEV Laser; Santa Monica (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid PTO

Employee Discounts

Career growth opportunities

Job summary

SEV Skin in Santa Monica, CA is seeking a Front Desk Sales Associate to drive sales and deliver standout client experiences. You will guide clients through services, memberships, and products while maintaining a warm, polished front-desk presence.

The role emphasizes promoting SEV Skin offerings, managing bookings, and delivering exceptional service in a fast-paced clinic. Weekend availability is required, with opportunities for growth in a recognized aesthetics brand.

Qualifications

• A sales-driven mindset and confidence recommending services and products.
• A natural ability to connect with people and create memorable experiences.
• Strong communication, customer service, and active-listening skills.
• Excellent attention to detail and the ability to multitask.
• Comfort using computers, booking platforms, and client-management systems.
• Basic math skills and the ability to process payments accurately.
• Reliability, punctuality, and consistent attendance.
• The ability to work independently and as part of a collaborative team.
• Weekend availability is required.
• Experience in fitness, hospitality, retail sales, beauty, wellness, medical aesthetics, or another client-focused environment is preferred.

Responsibilities

• Promote SEV services, packages, memberships, promotions, and retail products.
• Identify client needs and confidently recommend appropriate services and upgrades.
• Educate clients on available treatments, pricing, and promotions.
• Work toward individual sales goals while supporting the clinic’s overall performance.
• Build lasting client relationships through personalized and knowledgeable service.
• Warmly welcome clients and provide a polished experience from arrival through departure.
• Manage client check-in, check-out, and payment processing accurately.
• Book, modify, and cancel appointments with attention to detail.
• Answer calls, emails, and voicemail messages promptly and professionally.

Skills

Sales mindset

People skills

Communication

Multitasking

Payment processing

Punctuality

Team player

Weekend availability

Client-focused experience

Tools

Booking systems

Job description

SEV Skin in Santa Monica, CA is seeking a Front Desk Sales Associate to drive sales and deliver standout client experiences. You will guide clients through services, memberships, and products while maintaining a warm, polished front-desk presence.

The role emphasizes promoting SEV Skin offerings, managing bookings, and delivering exceptional service in a fast-paced clinic. Weekend availability is required, with opportunities for growth in a recognized aesthetics brand.