Aerospace Customer Admin II — Impact & Growth

Crane Co.; Caldwell (NJ); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Flexible work hours

Career development opportunities

Health benefits

Job summary

A leading aerospace company is seeking a Customer Service Administrator II in West Caldwell, NJ. This position supports sales operations through administrative tasks, manages customer orders, and ensures effective communication between customers and the company. The ideal candidate will have 2-5 years of customer service experience, strong communication skills, and proficiency in ERP systems. This full-time role offers opportunities for further development within a supportive team environment.

Qualifications

• 2-5 years of applicable Customer Service experience required.
• Knowledge of Export Administration Regulations and ITAR Compliance is essential.
• Demonstrated ability to solve routine to moderately complex problems.

Responsibilities

• Support sales success through administrative activities for assigned customers.
• Administer and manage purchase orders ensuring compliance.
• Coordinate with Customer Account Managers to resolve issues.

Skills

Customer Service

Communication Skills

Problem Solving

Team Collaboration

ERP System Proficiency

Microsoft Office (Word, Excel)

Education

High School Diploma

Associate's or Bachelor's Degree (Preferred)

Tools

Oracle

CRM Tools

Job description

A leading aerospace company is seeking a Customer Service Administrator II in West Caldwell, NJ. This position supports sales operations through administrative tasks, manages customer orders, and ensures effective communication between customers and the company. The ideal candidate will have 2-5 years of customer service experience, strong communication skills, and proficiency in ERP systems. This full-time role offers opportunities for further development within a supportive team environment.