Adventure Readiness Associate - Service Prep & Training

Rivian; Redwood City (CA); On-site; USD 32,000 - 54,000; Full time

Benefits offered by this job

Paid vacation

Healthcare benefits

401(k) plan

Employee stock purchase program

Job summary

Rivian is seeking an Adventure Readiness Specialist to join the Service team in a seasonal capacity, helping manage high-volume delivery and service peaks while preparing for a future as a Service Technician.

You will gain hands-on experience, work with basic tools under supervision, and participate in the TRAIL program and RLN modules for career growth. A strong hands-on work ethic and teamwork are essential.

Qualifications

• High School Diploma, GED, or other recognized high school equivalency credential preferred.
• Previous technical experience (e.g. automotive repair, mechanical maintenance, or electrical work) or experience in an adjacent technical industry (e.g. aviation, HVAC, or manufacturing) is highly preferred.
• A strong desire to learn, a high degree of adaptability, and a passion for working with your hands.
• Excellent communication and teamwork skills.
• Must be at least 21 years old and possess a valid driver’s license with no driving‑related suspensions or revocation of Driver’s License (within a 3‑5 year period).
• Ability to work a flexible 40‑hour week, which may include varied shifts, weekends, and holidays. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs.
• Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners.
• Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics.
• This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events.

Responsibilities

• Vehicle & Site Operations: Receive, inspect, and process incoming vehicle inventory.
• Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging.
• Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management.
• Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles.
• Service Production Support: Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work.
• Learn to safely use basic hand tools and power tools under direct supervision.
• Support the workshop by maintaining tool and equipment readiness.
• Training & Career Development: Participate in our TRAIL program—a guided path through hands‑on learning, technical training, and professional growth.
• Receive mentorship and on‑job training for the Service Technician role.
• Complete Rivian Learning Network (RLN) modules.
• Explore a dedicated pathway into a long‑term career as a Service Technician.
• Maintain a flexible, "all‑hands‑on‑deck" mindset by providing cross‑functional support to other areas of the business as needed, ensuring overall site success while prioritizing primary technical training objectives.

Education

High School Diploma or GED

Job description

Rivian is seeking an Adventure Readiness Specialist to join the Service team in a seasonal capacity, helping manage high-volume delivery and service peaks while preparing for a future as a Service Technician.

You will gain hands-on experience, work with basic tools under supervision, and participate in the TRAIL program and RLN modules for career growth. A strong hands-on work ethic and teamwork are essential.