Advanced Patient Services Specialist: Clinic Impact

Mercy Hospital St. Louis Critical Care Medicine Fellowship; St. Louis (MO); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy is seeking an Advanced Patient Services Representative to support clinic operations by handling patient interactions, coordinating administrative tasks, and delivering outstanding customer service. The role requires professionalism, strong communication, and the ability to manage multiple responsibilities efficiently.

Candidates should have a high school diploma and experience across Patient Services Representative competencies, with a focus on confidentiality, accuracy, and compassionate

Qualifications

• Education: High school diploma or equivalent.
• Experience: Proficient in both Patient Services Representative and Advance Patient Services Representative competencies.

Responsibilities

• Manage patient interactions and provide exceptional customer service.
• Handle administrative tasks efficiently in a clinic setting.
• Maintain professionalism and protect patient privacy while communicating with staff.

Skills

Medical terminology

Insurance practices

Billing procedures

Communication skills

Data entry

Word processing

Customer service

Confidentiality

Adaptability

Problem solving

Education

High school diploma or equivalent

Job description

Mercy is seeking an Advanced Patient Services Representative to support clinic operations by handling patient interactions, coordinating administrative tasks, and delivering outstanding customer service. The role requires professionalism, strong communication, and the ability to manage multiple responsibilities efficiently.

Candidates should have a high school diploma and experience across Patient Services Representative competencies, with a focus on confidentiality, accuracy, and compassionate