Patient Services Specialist — Scheduling & Care Coordination

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Highland (MO); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Tuition support

Retirement plan matching

Job summary

Mercy Clinic Aurora in Missouri is hiring a Patient Service Representative to greet and direct patients, schedule appointments, and handle a variety of clerical tasks in a busy medical office.

The role emphasizes data entry, patient account processing, and assisting with insurance information while coordinating across physicians and staff. A high school diploma is required, and prior medical office experience is preferred; training is provided.

Qualifications

• Education: High school diploma or equivalent.
• Experience Preferred: One year of applicable medical office experience.
• New hire must attend Clinic Core Front Desk Training through Clinical Education.

Responsibilities

• Greet, instruct, direct and schedule patients and visitors.
• Enter new and established patient information into the computer.
• Answers incoming calls, sets appointments and dispatches messages.
• Monitors physician schedules and supports patient data entry and accounts.

Skills

Communication

Customer service

Data entry

Education

High school diploma or equivalent

Job description

Mercy Clinic Aurora in Missouri is hiring a Patient Service Representative to greet and direct patients, schedule appointments, and handle a variety of clerical tasks in a busy medical office.

The role emphasizes data entry, patient account processing, and assisting with insurance information while coordinating across physicians and staff. A high school diploma is required, and prior medical office experience is preferred; training is provided.