Advanced Patient Services Specialist

MHM Support Services; United States; On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy is hiring an Advanced Patient Services Representative to ensure smooth clinic operations by handling patient interactions, overseeing administrative tasks, and delivering outstanding customer service.

The role requires professionalism, clear communication, accuracy, and the ability to manage multiple responsibilities under pressure while maintaining patient privacy and confidentiality.

Qualifications

• High school diploma or equivalent required.
• Experience in Patient Services Representative and Advance Patient Services Representative roles.

Responsibilities

• Manage patient interactions and administrative tasks.
• Provide exceptional customer service to patients and staff.

Skills

Medical terminology

Billing procedures

Communication skills

Data entry

Customer service

Confidentiality

Adaptability

Problem resolution

Education

High school diploma or equivalent

Job description

Mercy is hiring an Advanced Patient Services Representative to ensure smooth clinic operations by handling patient interactions, overseeing administrative tasks, and delivering outstanding customer service.

The role requires professionalism, clear communication, accuracy, and the ability to manage multiple responsibilities under pressure while maintaining patient privacy and confidentiality.