Advanced Medical Support Specialist: Clinic Coordination

U.S. Department of Veterans Affairs; White City (OR); Vor Ort; USD 42.000 - 56.000; Vollzeit

Zusammenfassung

U.S. Department of Veterans Affairs in Oregon seeks an Advanced Medical Support Assistant to support an assigned VA clinic. The incumbent handles intake, data indexing, and interfacing with PC and Vista applications to promote efficient patient flow.

The role emphasizes coordinating care through the patient care team, managing schedules, and processing orders while maintaining accurate records and securing effective communications with internal and external partners.

Qualifikationen

• United States Citizenship: non-citizens may be appointed when citizens cannot be recruited.
• English Language Proficiency: proficiency in spoken and written English as required.
• High school diploma or GED or equivalent certificate.
• Medical Support Assistant (Advanced) requires GS-6 with one year of GS-5 level experience.
• Experience in healthcare delivery settings and administrative support is preferred.

Aufgaben

• Coordinate clinic utilization using reports and adjust clinic setup to support care needs.
• Develop and maintain effective communication with the patient care team and VA facilities.
• Manage clinic schedule, appointment processing, and provider order verification.
• Maintain electronic wait lists and patient data accuracy for continuity of care.
• Participate in problem solving on operational issues and team huddles.

Kenntnisse

Interdisciplinary teamwork

Prioritization & organization

Effective communication

Customer service orientation

Ausbildung

High school diploma or GED

Tools

Vista applications

PC applications

Jobbeschreibung

U.S. Department of Veterans Affairs in Oregon seeks an Advanced Medical Support Assistant to support an assigned VA clinic. The incumbent handles intake, data indexing, and interfacing with PC and Vista applications to promote efficient patient flow.

The role emphasizes coordinating care through the patient care team, managing schedules, and processing orders while maintaining accurate records and securing effective communications with internal and external partners.