Advanced Medical Support Specialist – Clinic Operations

U.S. Department of Veterans Affairs; Mechanicsburg (Cumberland County); On-site; USD 40,000 - 54,000; Full time

Job summary

The Cumberland VA Community Clinic in Mechanicsburg, PA, part of the U.S. Department of Veterans Affairs, seeks a Medical Support Assistant (Advanced) to provide administrative support to physicians, PAs, NPs, nurses, social workers, and other staff within the Primary Care service area.

Responsibilities include scheduling appointments, entering data in the electronic record, coordinating transfers, updating demographics and insurance, and communicating with care teams to ensure timely access to

Qualifications

• Ability to collaborate with clinicians across disciplines to support patient care.
• Strong verbal and written communication in English.
• Ability to prioritize and organize work to meet deadlines and regulations.

Responsibilities

• Answering phones and greeting patients, relaying messages to staff.
• Scheduling, canceling and rescheduling appointments per scheduling guidelines.
• Entering patient information into the electronic record and updating demographics.
• Coordinating administrative transfers to other VA facilities or hospitals.
• Communicating with the patient care team to ensure timely access to care.

Skills

Collaboration

Communication

Prioritization

Education

High school diploma or GED

Job description

The Cumberland VA Community Clinic in Mechanicsburg, PA, part of the U.S. Department of Veterans Affairs, seeks a Medical Support Assistant (Advanced) to provide administrative support to physicians, PAs, NPs, nurses, social workers, and other staff within the Primary Care service area.

Responsibilities include scheduling appointments, entering data in the electronic record, coordinating transfers, updating demographics and insurance, and communicating with care teams to ensure timely access to