Advanced Medical Support & Care Coordination Specialist

US-Department-of-Veterans-Affair; Indianapolis (IN); On-site; USD 42,000 - 54,000; Full time

Job summary

The U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant to support physicians, nurses, and the broader care team in a high-volume clinical setting. This role functions as a key information source for patient flow and administrative guidance to ensure smooth operations.

Applicants should have a high school diploma or GED and no required prior experience. A strong understanding of medical terminology and collaboration across disciplines are essential for success in

Qualifications

• Advanced knowledge of the health care process as it relates to access to care.
• Familiarity with policies and procedures affecting patient flow and care administration.
• Proficiency with medical terminology used by clinicians.
• Ability to collaborate with a wide range of medical staff to achieve team goals.
• Skill in setting priorities and organizing tasks to meet deadlines.
• Effective communication with internal and external customers in writing, by phone, and in person.

Responsibilities

• Perform technical support duties that facilitate physician and nurse workflow.
• Serve as a chief source of patient care and patient flow information.
• Provide administrative guidance to the patient care team.

Skills

Healthcare process knowledge

Care delivery policies

Medical terminology

Cross-disciplinary collaboration

Prioritization & organization

Written & verbal communication

Education

High school diploma / GED

Job description

The U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant to support physicians, nurses, and the broader care team in a high-volume clinical setting. This role functions as a key information source for patient flow and administrative guidance to ensure smooth operations.

Applicants should have a high school diploma or GED and no required prior experience. A strong understanding of medical terminology and collaboration across disciplines are essential for success in