Advanced Medical Support & Care Coordination Specialist

US-Department-of-Veterans-Affair; Gilbert (AZ); On-site; USD 42,000 - 62,000; Full time

Job summary

The Advanced Medical Support Assistant (AMSA) at the Phoenix VA Health Care System provides specialized administrative support within an interdisciplinary care delivery model. Located at the Southeast Community Based Outpatient Clinic in Gilbert, AZ, the AMSA coordinates clinic schedules and supports access to care across multiple clinics and community resources.

Candidates must be a U.S. citizen, proficient in English, and possess a high school diploma or equivalent.

Qualifications

• U.S. citizenship required.
• English proficiency in speaking and writing.
• Education: high school diploma or GED.
• No specific licensure required.

Responsibilities

• Provide administrative support within an interdisciplinary care delivery model.
• Coordinate clinic schedules and appointment availability across clinics.
• Communicate with patients and care team via multiple channels.
• Review and manage patient information in electronic records.
• Assist with patient flow, referrals, and follow-up care coordination.

Skills

Collaboration with clinicians

Prioritization & organization

Oral & written communication

Interdisciplinary care knowledge

Medical terminology familiarity

Education

High school diploma / GED

Job description

The Advanced Medical Support Assistant (AMSA) at the Phoenix VA Health Care System provides specialized administrative support within an interdisciplinary care delivery model. Located at the Southeast Community Based Outpatient Clinic in Gilbert, AZ, the AMSA coordinates clinic schedules and supports access to care across multiple clinics and community resources.

Candidates must be a U.S. citizen, proficient in English, and possess a high school diploma or equivalent.