Advanced Medical Support Navigator

US-Department-of-Veterans-Affair; Minneapolis (MN); On-site; USD 42,000 - 54,000; Full time

Job summary

The U.S. Department of Veterans Affairs seeks an Advanced Medical Support Assistant (AMSA) to work within the VA Community Care (VACC) Service Line. The AMSA will collaborate in an interdisciplinary care delivery model and handle administrative tasks across multiple community clinics and resources to support access to care.

Basic requirements include U.S. citizenship, a high school diploma or GED, English proficiency, and readiness to perform in a clinical support role with a focus on patient

Qualifications

• Operate computerized programs to enter, modify, and retrieve patient information in EHRs and scheduling systems.
• Advanced knowledge of medical terminology relevant to patient care.
• Schedule medical appointments in a clinical setting.
• Work independently to complete a wide range of patient support duties.
• Communicate effectively with internal and external customers.
• Provide excellent customer service and refer issues as needed.

Skills

Data entry into EHR

Medical terminology

Appointment scheduling

Independent work

Communication

Customer service

Education

High school diploma / GED

Job description

The U.S. Department of Veterans Affairs seeks an Advanced Medical Support Assistant (AMSA) to work within the VA Community Care (VACC) Service Line. The AMSA will collaborate in an interdisciplinary care delivery model and handle administrative tasks across multiple community clinics and resources to support access to care.

Basic requirements include U.S. citizenship, a high school diploma or GED, English proficiency, and readiness to perform in a clinical support role with a focus on patient