Advanced Medical Support Assistant – Patient Care

U.S. Department of Veterans Affairs; Conway (AR); On-site; USD 45,000 - 64,000; Full time

Job summary

The U.S. Department of Veterans Affairs in Arkansas is seeking a Medical Support Assistant (Advanced) to support patient care across inpatient units, outpatient clinics, and scheduling call centers. This federal role involves clerical duties, patient communication, and coordinating with interdisciplinary teams.

The position is part of the Veterans Health Administration; work schedules vary by location. Telework is not available. Salary range: $45,409 to $64,044 per year.

Qualifications

• Experience performing clerical duties and patient scheduling.
• Ability to communicate with patients and care teams.
• Familiarity with VA scheduling systems.

Responsibilities

• Communicate with patients, interdisciplinary teams, VA Medical Center, and other agencies.
• Manage follow-up care and coordinate with care team.
• Enter information into the electronic record and verify insurance details.
• Schedule/reschedule appointments using VSE software.

Skills

Customer service

Communication

Clerical duties

Tools

VSE software

Job description

The U.S. Department of Veterans Affairs in Arkansas is seeking a Medical Support Assistant (Advanced) to support patient care across inpatient units, outpatient clinics, and scheduling call centers. This federal role involves clerical duties, patient communication, and coordinating with interdisciplinary teams.

The position is part of the Veterans Health Administration; work schedules vary by location. Telework is not available. Salary range: $45,409 to $64,044 per year.