Advanced Medical Support Assistant: Care Coordination Pro

US-Department-of-Veterans-Affair; North Little Rock (AR); On-site; USD 40,000 - 60,000; Full time

Job summary

The U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant (AMSA) for the Central Arkansas Veterans Healthcare System in North Little Rock, AR. You will join an interprofessional healthcare team delivering administrative patient support across clinics.

The role requires strong knowledge of health care processes, ability to coordinate schedules, communicate with clinicians and patients, and ensure timely follow-up. Eligibility includes U.S.

Qualifications

• U.S. citizenship is required.
• High school diploma or GED/equivalency certificate.
• Proficiency in English (spoken and written).
• One year of experience at GS-05 is required or equivalent.
• Ability to work in an interdisciplinary care team.

Responsibilities

• Provide advanced administrative patient support within an interdisciplinary team.
• Coordinate clinic appointment availability and monitor schedules.
• Communicate with patients and care teams, including follow-up care.
• Utilize patient systems to manage referrals, tests, and results.

Skills

Scheduling knowledge

Interdisciplinary coordination

Medical terminology

Collaboration with clinicians

Prioritization & organization

Effective communication

Education

High school diploma

GED equivalency

Proficiency certificate

Job description

The U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant (AMSA) for the Central Arkansas Veterans Healthcare System in North Little Rock, AR. You will join an interprofessional healthcare team delivering administrative patient support across clinics.

The role requires strong knowledge of health care processes, ability to coordinate schedules, communicate with clinicians and patients, and ensure timely follow-up. Eligibility includes U.S.