Advanced Medical Support Assistant – Patient Access

U.S. Department of Veterans Affairs; Keene (NH); On-site; USD 40,000 - 55,000; Full time

Job summary

The U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant for the White River Junction Healthcare System. This position primarily involves providing administrative support, managing clinic profiles, and assisting Veterans with their healthcare needs.

Qualified candidates will demonstrate strong customer-service skills, have experience in healthcare settings, and possess a high school diploma or equivalent. The role includes daytime shifts, with possible evenings and weekends.

Qualifications

• Experience in a clinic, hospital, or doctor's office setting is preferred.
• Advanced knowledge of the health-care process, including patient portals.
• Ability to set priorities and manage deadlines effectively.

Responsibilities

• Serve as a Medical Support Assistant (Advanced) for the Healthcare System.
• Provide administrative support, including clinic profile management.
• Collect and update insurance information for Veterans and eligible patients.

Skills

Strong customer-service skills

Ability to collaborate and communicate

Proficiency with scheduling programs

Advanced knowledge of medical terminology

English language proficiency (spoken and written)

Education

High school diploma, GED, or equivalent

Job description

The U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant for the White River Junction Healthcare System. This position primarily involves providing administrative support, managing clinic profiles, and assisting Veterans with their healthcare needs.

Qualified candidates will demonstrate strong customer-service skills, have experience in healthcare settings, and possess a high school diploma or equivalent. The role includes daytime shifts, with possible evenings and weekends.