Advanced Medical Support Assistant – Clinic Operations

U.S. Department of Veterans Affairs; Greenfield (MA); On-site; USD 40,000 - 55,000; Full time

Job summary

The U.S. Department of Veterans Affairs is seeking a Medical Support Assistant (Advanced) in Greenfield, Massachusetts. This full-time role involves providing administrative support, managing patient interaction, and ensuring accurate data entry into VISTA. The ideal candidate must possess a high school diploma and strong customer service skills, with flexibility to work various shifts including weekends. This position emphasizes effective communication and collaboration with clinicians to enhance patient care.

Qualifications

• Must be a U.S. citizen.
• Proficient in spoken and written English.
• Willingness to work various shifts including evenings and weekends.

Responsibilities

• Provide administrative support to the assigned section.
• Collect and update insurance information from Veterans.
• Ensure data entry into VISTA is accurate.
• Communicate with patients effectively.

Skills

Ability to collaborate with clinicians

High level customer service skills

Effective communication with customers

Familiarity with clinic scheduling software

Education

High school diploma or equivalent

Job description

The U.S. Department of Veterans Affairs is seeking a Medical Support Assistant (Advanced) in Greenfield, Massachusetts. This full-time role involves providing administrative support, managing patient interaction, and ensuring accurate data entry into VISTA. The ideal candidate must possess a high school diploma and strong customer service skills, with flexibility to work various shifts including weekends. This position emphasizes effective communication and collaboration with clinicians to enhance patient care.