Advanced Medical Support Assistant: Patient Access

US-Department-of-Veterans-Affair; Linthicum (MD); On-site; USD 42,000 - 64,000; Full time

Job summary

The US Department of Veterans Affairs seeks an Advanced Medical Support Assistant (AMSA) to perform a range of administrative support for Veteran inpatient and outpatient visits, care, and treatment within the interdisciplinary CRH model.

The AMSA will coordinate scheduling, patient flow, and documentation across teams, apply medical terminology knowledge, and communicate with clinicians and patients to ensure timely access to care.

Qualifications

• Education: High school diploma or GED (or equivalent).
• Advanced knowledge of medical terminology used by clinicians.
• Ability to coordinate scheduling across interdisciplinary teams.
• Strong communication skills with patients and internal staff.
• Ability to independently set priorities and manage deadlines.

Responsibilities

• Provide administrative support for Veterans’ inpatient and outpatient visits, care, and treatment.
• Coordinate scheduling and patient flow across interdisciplinary teams.
• Prepare reports and maintain documentation for care delivery.

Skills

Scheduling coordination

Interdisciplinary collaboration

Medical terminology

Communication

Prioritization & organization

Education

High school diploma or GED

Job description

The US Department of Veterans Affairs seeks an Advanced Medical Support Assistant (AMSA) to perform a range of administrative support for Veteran inpatient and outpatient visits, care, and treatment within the interdisciplinary CRH model.

The AMSA will coordinate scheduling, patient flow, and documentation across teams, apply medical terminology knowledge, and communicate with clinicians and patients to ensure timely access to care.