Advanced Medical Support Assistant for Veteran Care Access

Veterans Health Administration; Clayton (NC); On-site; USD 54,000 - 70,000; Full time

Job summary

Veterans Health Administration in Clayton, NC seeks an Advanced Medical Support Assistant to coordinate and schedule Veteran medical appointments, greet patients, and manage communications. You will collaborate with a multidisciplinary team to ensure access to care across inpatient and outpatient settings.

The role may involve rotation among clinics and adherence to national, VISN, and local scheduling guidance.

Qualifications

• Proof of high school completion or higher required.
• If using post-high school education to substitute for experience, submit a college transcript (official or unofficial).
• Education verification may be required before a firm job offer.

Responsibilities

• Coordinate and schedule Veteran medical appointments.
• Greet patients and manage phone and mail communications.
• Collaborate with a multidisciplinary team to coordinate access to care.
• May rotate to different scheduling areas as needed.

Education

High school diploma or equivalent

Job description

Veterans Health Administration in Clayton, NC seeks an Advanced Medical Support Assistant to coordinate and schedule Veteran medical appointments, greet patients, and manage communications. You will collaborate with a multidisciplinary team to ensure access to care across inpatient and outpatient settings.

The role may involve rotation among clinics and adherence to national, VISN, and local scheduling guidance.