Advanced Medical Support Assistant — Community Care Scheduling

U.S. Department of Veterans Affairs; Largo (FL); On-site; USD 52,000 - 64,000; Full time

Job summary

U.S. Department of Veterans Affairs in the Bay Pines area seeks an Advanced Medical Support Assistant (AMSA) at the Bay Pines VA Healthcare System. The role provides administrative support to the Community Care service and coordinates scheduling, referrals, and follow-up to ensure continuity of care.

Under supervision, the AMSA will navigate scheduling directives, assist with patient flow, and communicate with clinicians and veterans to resolve issues and expedite authorizations and processing.

Qualifications

• United States Citizenship requirement per VA policy.
• English language proficiency required for spoken and written communication.
• Experience minimum not required; qualification focuses on basic requirements and KSAs.

Responsibilities

• Serve as Advanced Medical Support Assistant at Bay Pines VA Healthcare System.
• Provide administrative support to the Community Care section.
• Input referrals, send authorizations, document complaints, and follow up with supervisor.

Skills

United States Citizenship

English language proficiency

Interdisciplinary coordination

Education

High school diploma

Job description

U.S. Department of Veterans Affairs in the Bay Pines area seeks an Advanced Medical Support Assistant (AMSA) at the Bay Pines VA Healthcare System. The role provides administrative support to the Community Care service and coordinates scheduling, referrals, and follow-up to ensure continuity of care.

Under supervision, the AMSA will navigate scheduling directives, assist with patient flow, and communicate with clinicians and veterans to resolve issues and expedite authorizations and processing.