Advanced Medical Support Assistant: Surgical Care Scheduler

US-Department-of-Veterans-Affair; Pittsburgh (Allegheny County); On-site; USD 42,000 - 64,000; Full time

Job summary

The University Drive Pittsburgh VA Medical Center in Pittsburgh, PA, is recruiting for an Advanced Medical Support Assistant (AMSA) in Surgical Care. The AMSA schedules and manages patient appointments, answers clinic phones, and checks Veterans in and out.

The AMSA will direct patients and visitors, coordinate with clinical staff, and support efficient clinic operations in a busy outpatient setting. Prior experience and knowledge of scheduling processes are valued.

Qualifications

• High school diploma or GED required.
• Proficiency in spoken and written English.
• One year of experience at GS-5 level or equivalent preferred.

Responsibilities

• Schedule and manage patient appointments.
• Answer clinic phones.
• Check Veterans in and out for appointments.
• Direct Veterans and visitors to the building.

Skills

Communication

Prioritization

Collaboration

Medical terminology

Education

High school diploma

Job description

The University Drive Pittsburgh VA Medical Center in Pittsburgh, PA, is recruiting for an Advanced Medical Support Assistant (AMSA) in Surgical Care. The AMSA schedules and manages patient appointments, answers clinic phones, and checks Veterans in and out.

The AMSA will direct patients and visitors, coordinate with clinical staff, and support efficient clinic operations in a busy outpatient setting. Prior experience and knowledge of scheduling processes are valued.