Advanced Medical Support Assistant

Veterans Health Administration; Bartlesville (OK); On-site; USD 54,000 - 71,000; Full time

Benefits offered by this job

Paid Time Off

Parental Leave

Child Care Subsidy

Federal retirement plan

Health insurance

Job summary

Veterans Health Administration (VA) in the United States seeks an Advanced Medical Support Assistant (AMSA) to support scheduling, patient check-in/out, and insurance processes. The AMSA collaborates with care teams to ensure timely access to inpatient and outpatient services.

Primary duties include coordinating administrative tasks, processing RTC orders, generating recall reminders, and handling complex patient interactions with a focus on accuracy and customer service.

Qualifications

• Experience in administrative support for healthcare scheduling.
• Ability to coordinate multiple tasks and deliver patient-centered service.
• Understanding of patient check-in/check-out processes and documentation.

Responsibilities

• Assist with scheduling based on provider orders and clinic policies.
• Coordinate administrative and clinical services to ensure continuity of care.
• Process patient check-in/check-out and recall reminders.
• Explain insurance information collection and participate in revenue processes.
• Utilize reports to support patient care delivery and address issues.

Skills

Healthcare administration

Customer service

Clerical duties

Attention to detail

Education

High school diploma or equivalent

Tools

Postage meters

UPS labels

Insurance verification systems

Job description

Veterans Health Administration (VA) in the United States seeks an Advanced Medical Support Assistant (AMSA) to support scheduling, patient check-in/out, and insurance processes. The AMSA collaborates with care teams to ensure timely access to inpatient and outpatient services.

Primary duties include coordinating administrative tasks, processing RTC orders, generating recall reminders, and handling complex patient interactions with a focus on accuracy and customer service.