Advanced Medical Scheduling Specialist

US-Department-of-Veterans-Affair; Manchester (NH); On-site; USD 42,000 - 54,000; Full time

Job summary

VA Manchester Healthcare System is seeking a Medical Support Assistant (Advanced) to support clinic operations and scheduling. The role focuses on coordinating high-volume appointments and ensuring timely access to care across interdisciplinary teams.

The position requires strong communication with clinicians, patients, families and staff, and flexibility to cover shifts as needed. This on-site role supports efficient patient flow within the VA system.

Qualifications

• United States Citizenship required; non-citizens may only be appointed where permitted.
• Experience: None.
• Education: High school diploma, GED, or proficiency certificate.
• Grandfathering Provision may apply to current VA employees.

Responsibilities

• Schedule a high volume of appointments in a clinic or hospital setting.
• Coordinate care across disciplines to ensure timely access to care.
• Communicate with clinicians, patients, families, and coworkers to resolve issues.
• Maintain patient flow and use scheduling programs effectively.

Skills

Scheduling

Customer service

Interdisciplinary collaboration

Medical terminology

Prioritization

Written and verbal communication

Education

High school diploma / GED

Tools

Scheduling software

Job description

VA Manchester Healthcare System is seeking a Medical Support Assistant (Advanced) to support clinic operations and scheduling. The role focuses on coordinating high-volume appointments and ensuring timely access to care across interdisciplinary teams.

The position requires strong communication with clinicians, patients, families and staff, and flexibility to cover shifts as needed. This on-site role supports efficient patient flow within the VA system.