Advanced Medical Support Specialist: Patient Care

U.S. Department of Veterans Affairs; Chicago (IL); Presencial; USD 42.000 - 60.000; Tempo integral

Resumo da vaga

The U.S. Department of Veterans Affairs in Chicago is seeking an Advanced Medical Support Assistant (AMSA) at the GS-6 level. This position provides expert administrative support to physicians, nurses, and the patient care team, ensuring smooth patient flow and access to care.

The AMSA will schedule appointments, manage patient records, and communicate with clinicians and patients in a dynamic health care setting. Training and collaboration across specialties are integral to the role.

Qualificações

• United States Citizenship required; non-citizens only per VA policy.
• English language proficiency in speaking and writing.
• High school diploma or GED equivalent.
• One year of creditable experience at the GS-05 level or equivalent.
• Advanced knowledge of health care processes and patient flow.
• Ability to collaborate with clinicians to support patient care.

Responsabilidades

• Provide specialized administrative support in an interdisciplinary care model.
• Coordinate clinic scheduling and patient flow across multiple services.
• Maintain patient records and demographics; communicate with patients and staff.
• Assist with reports and data presentation to various organizational levels.
• Assist in transfers and ensure readiness for visits as needed.

Conhecimentos

Health care process

Coordinated care delivery

Medical terminology

Interdisciplinary collaboration

Prioritization & organization

Customer communication

Formação

High school diploma or GED

Descrição da vaga

The U.S. Department of Veterans Affairs in Chicago is seeking an Advanced Medical Support Assistant (AMSA) at the GS-6 level. This position provides expert administrative support to physicians, nurses, and the patient care team, ensuring smooth patient flow and access to care.

The AMSA will schedule appointments, manage patient records, and communicate with clinicians and patients in a dynamic health care setting. Training and collaboration across specialties are integral to the role.