Advanced Medical Support Assistant – Care Coordination

US-Department-of-Veterans-Affair; Ardmore (OK); On-site; USD 38,000 - 56,000; Full time

Job summary

US Department of Veterans Affairs seeks an Advanced Medical Support Assistant (GS-6) to provide specialized administrative support in interdisciplinary care delivery across Primary Acute Care Teams, specialty clinics, nursing service and inpatient care. Applicants must meet basic requirements and KSAs, with potential grandfathering provisions for current VHA employees.

This role involves scheduling, coordinating information and interacting with internal and external customers to ensure timely

Qualifications

• One year of experience equivalent to the GS-5 level (Scheduling and rescheduling patients for treatment; interviewing patients for appointments; referring patients to other medical specialty clinics; providing information to patients necessary to resolve complaints).
• Ability to collaborate with a wide range of medical clinicians to accomplish team goals and ensure patient care is met.
• Ability to set priorities and organize work to meet deadlines and follow established processes.

Skills

Collaboration

Communication

Prioritization

Electronic communication

Care delivery knowledge

Policies and procedures

Education

High school diploma / GED

Job description

US Department of Veterans Affairs seeks an Advanced Medical Support Assistant (GS-6) to provide specialized administrative support in interdisciplinary care delivery across Primary Acute Care Teams, specialty clinics, nursing service and inpatient care. Applicants must meet basic requirements and KSAs, with potential grandfathering provisions for current VHA employees.

This role involves scheduling, coordinating information and interacting with internal and external customers to ensure timely