Advanced Medical Support Assistant - Care Coordination

U.S. Department of Veterans Affairs; Ardmore (OK); On-site; USD 45,000 - 60,000; Full time

Job summary

The U.S. Department of Veterans Affairs in Ardmore, OK is seeking an Advanced Medical Support Assistant (AMSA) at GS-6.

This clerical role supports interdisciplinary care delivery, reviews records, manages appointments, and coordinates communications between veterans, providers, and community services. You will operate within Primary Acute Care Teams and various clinics, handling scheduling, eligibility checks, and customer service with a focus on accuracy and compassion.

Qualifications

• High school diploma or GED or state proficiency certificate.
• English speaking/writing proficiency per 38 U.S.C.
• Experience: one year at GS-5 level or equivalent.

Responsibilities

• Review patient records and physician orders.
• Coordinate and schedule patient appointments across units.
• Serve as receptionist and communications coordinator for units.
• Process beneficiary travel claims as needed.
• Maintain patient privacy and confidentiality per law.

Skills

Customer service

Communication

Scheduling

Coordination

Medical terminology

Education

High school diploma or GED

Educational proficiency certificate

Tools

Electronic health records

Job description

The U.S. Department of Veterans Affairs in Ardmore, OK is seeking an Advanced Medical Support Assistant (AMSA) at GS-6.

This clerical role supports interdisciplinary care delivery, reviews records, manages appointments, and coordinates communications between veterans, providers, and community services. You will operate within Primary Acute Care Teams and various clinics, handling scheduling, eligibility checks, and customer service with a focus on accuracy and compassion.