Advanced Medical Support Assistant – Care Coordination

U.S. Department of Veterans Affairs; Mather (CA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance (Federal)

Paid time off

Federal retirement benefits

Job summary

The U.S. Department of Veterans Affairs is seeking a Primary Care Advanced Medical Support Assistant to provide clerical and administrative support across multiple clinical departments.

The role monitors workflow, adjusts priorities, and supports training for new staff within established procedures. Responsibilities include patient intake, scheduling, charting, and utilization of clinical systems to support the care delivery process.

Qualifications

• US Citizenship required; non-citizens only when legally allowed by VA policy.
• Experience in medical support or administrative roles preferred.
• Proficiency in medical terminology and health care processes.

Responsibilities

• Acts as initial point of contact for patients and visitors in clinics.
• Schedules and coordinates appointments across multiple clinics.
• Completes patient registration and chart compilation.
• Uses Vista/CPRS and other clinical systems to access and update information.
• Maintains patient privacy and handles sensitive information per policy.

Skills

Interdisciplinary coordination

English proficiency

Communication skills

Prioritization

Education

High school diploma / GED

Tools

VistA/CPRS

Job description

The U.S. Department of Veterans Affairs is seeking a Primary Care Advanced Medical Support Assistant to provide clerical and administrative support across multiple clinical departments.

The role monitors workflow, adjusts priorities, and supports training for new staff within established procedures. Responsibilities include patient intake, scheduling, charting, and utilization of clinical systems to support the care delivery process.