Advanced Medical Scheduling & Patient Access Specialist

U.S. Department of Veterans Affairs; Sheridan (WY); On-site; USD 42,000 - 55,000; Full time

Job summary

U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant (AMSA) to support a PACT Care Team or specialty care setting.

The role involves clerical and administrative duties, scheduling and coordinating patient appointments, and ensuring accurate provider orders are interpreted per VHA guidelines. The AMSA provides essential support to patients and staff, with duties spanning front-line reception, record maintenance, and data entry to uphold patient access and clinic

Qualifications

• High school diploma or GED required.
• U.S. citizenship or eligibility for appointment.
• Experience: None (entry level)
• Knowledge of medical terminology and scheduling.

Responsibilities

• Schedule and manage appointments for one or more outpatient clinics.
• Enter and verify patient demographics and records in CPRS.
• Maintain appointment schedules and monitor patient flow to optimize clinic access.

Skills

Medical terminology

Scheduling appointments

Microsoft Office

Communication skills

Team collaboration

Education

High school diploma / GED

Tools

PowerPoint

Word

Teams

Excel

Job description

U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant (AMSA) to support a PACT Care Team or specialty care setting.

The role involves clerical and administrative duties, scheduling and coordinating patient appointments, and ensuring accurate provider orders are interpreted per VHA guidelines. The AMSA provides essential support to patients and staff, with duties spanning front-line reception, record maintenance, and data entry to uphold patient access and clinic