Care Access & Medical Coordination Specialist

US-Department-of-Veterans-Affair; San Francisco (CA); On-site; USD 42,000 - 66,000; Full time

Job summary

The Department of Veterans Affairs seeks Advanced Medical Support Assistants (AMSA) to serve as versatile clerical staff who support physicians, nurses, and other clinical teams. AMSAs are key information sources and help facilitate patient care across the medical facility. Qualified candidates must be U.S.

citizens, have a high school diploma or GED, English proficiency, and no formal experience required. The role emphasizes scheduling, patient access, and collaboration across disciplinary

Qualifications

• US citizenship required.
• High school diploma or GED required.
• English language proficiency in speaking and writing per VA standards.
• Experience: None

Responsibilities

• Provide clerical support and information to patients, physicians, and staff.
• Assist physicians, nurses, and other clinical staff in patient care workflows.
• Manage scheduling and coordination of care access across units.

Skills

Medical terminology

Care coordination

Interdisciplinary teamwork

Communication skills

Prioritization

Education

High school diploma

GED equivalent

Tools

EMR systems

Patient portals

Job description

The Department of Veterans Affairs seeks Advanced Medical Support Assistants (AMSA) to serve as versatile clerical staff who support physicians, nurses, and other clinical teams. AMSAs are key information sources and help facilitate patient care across the medical facility. Qualified candidates must be U.S.

citizens, have a high school diploma or GED, English proficiency, and no formal experience required. The role emphasizes scheduling, patient access, and collaboration across disciplinary