Patient Access & Care Coordination Specialist

US-Department-of-Veterans-Affair; Indianapolis (IN); On-site; USD 42,000 - 56,000; Full time

Job summary

The U.S. Department of Veterans Affairs' Richard L. Roudebush VAMC Indianapolis, IN is hiring an Advanced Medical Support Assistant (AMSA) to help physicians, physician assistants, nurses, and other staff by handling administrative and patient flow tasks.

This role supports access to care, scheduling, referrals, and related clerical functions within Medical Service. The AMSA works across disciplines, prioritizes tasks, and communicates effectively with internal teams and patients to ensure

Qualifications

• High school graduate with understanding of medical terminology.
• Experience in coordinating patient scheduling and referrals is preferred.
• Ability to communicate with diverse clinical staff and patients.

Responsibilities

• Support scheduling, access to care, and patient flow information.
• Assist clinicians and administrative staff with clerical tasks.
• Ensure compliance with policies and documentation standards.

Skills

Medical terminology

Interdisciplinary coordination

Patient scheduling

Communication skills

English proficiency

Education

High school diploma or GED

Job description

The U.S. Department of Veterans Affairs' Richard L. Roudebush VAMC Indianapolis, IN is hiring an Advanced Medical Support Assistant (AMSA) to help physicians, physician assistants, nurses, and other staff by handling administrative and patient flow tasks.

This role supports access to care, scheduling, referrals, and related clerical functions within Medical Service. The AMSA works across disciplines, prioritizes tasks, and communicates effectively with internal teams and patients to ensure