Advanced Medical Scheduling & Care Coordination Specialist

U.S. Department of Veterans Affairs; North Chicago (IL); On-site; USD 38,000 - 48,000; Full time

Job summary

The Captain James A Lovell Federal Health Care Center in North Chicago, IL, seeks an Advanced Medical Support Assistant within the Group Practice Management Department to support Centralized Scheduling and related DoD/VA clinics.

You will maintain appointment schedules, perform administrative duties, provide customer service, coordinate referrals, and assist interdisciplinary teams to ensure timely treatment and coordinated care across VA and DoD settings.

Responsibilities

• Scheduling of appointments in VA/DoD clinics and centralized scheduling settings.
• Administrative duties and customer service to support coordinated care.
• Maintain appointment schedules for one or more outpatient clinics and assist in referrals.

Job description

The Captain James A Lovell Federal Health Care Center in North Chicago, IL, seeks an Advanced Medical Support Assistant within the Group Practice Management Department to support Centralized Scheduling and related DoD/VA clinics.

You will maintain appointment schedules, perform administrative duties, provide customer service, coordinate referrals, and assist interdisciplinary teams to ensure timely treatment and coordinated care across VA and DoD settings.