Advanced Copier Field Tech - Imaging Systems

Ricoh USA, Inc.; Cherry Hill Township (NJ); On-site; USD 55,000 - 73,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401K retirement plan

Paid vacation

Tuition assistance

Job summary

Ricoh USA, Inc. is seeking a Field Specialist I, Advanced CIP to service, repair, and optimize Ricoh black-and-white and color production copiers, printers, and imaging systems in South New Jersey and the Philadelphia area.

You will work independently to analyze, troubleshoot, and implement solutions for diverse customer environments. The role emphasizes advanced technical skills, customer-facing consultative support, and potential leadership in technical tasks.

Responsibilities

• Performs advanced solutions skill services configuring, installing, troubleshooting, networking, maintaining, and training as assigned in their area of responsibility on a wide variety of products and services.
• Leads others in technical or problem-sharing efforts and demonstrates leadership in handling complex situations.

Job description

Ricoh USA, Inc. is seeking a Field Specialist I, Advanced CIP to service, repair, and optimize Ricoh black-and-white and color production copiers, printers, and imaging systems in South New Jersey and the Philadelphia area.

You will work independently to analyze, troubleshoot, and implement solutions for diverse customer environments. The role emphasizes advanced technical skills, customer-facing consultative support, and potential leadership in technical tasks.