Advanced Field Specialist: CIP Solutions & Support

Ricoh; Oregon; Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement plan (401K)

Tuition assistance

Paid vacation & holidays

Job summary

Ricoh is seeking a Field Specialist I, Advanced CIP to provide strategic analysis, consultative support, and hands-on solutions for Ricoh products and services across customer sites. The role involves leading others, training, and expanding service utilization while balancing multiple priorities.

Responsibilities include installing, configuring, and repairing equipment, managing workloads, maintaining documentation, and contributing to team success through proactive customer engagement and

Qualifications

• Requires high school diploma.
• Valid state driver's license and minimum auto insurance coverage.
• Experience with computers, electronics, basic networking and basic printing software is desirable.
• Certification requirements and training as defined by manager notes.

Responsibilities

• Configure, install, troubleshoot and train on Ricoh products and services.
• Lead others in technical or problem-sharing efforts; contribute to solution development.
• Manage own time and schedule across multiple solutions and customers.
• Maintain logs, reports, and time/activity recording accurately.
• Participate in Ricoh Extra Value program opportunities and related activities.

Skills

Goal oriented

Self-motivated

Problem solving

Conflict resolution

Communication skills

MS Office

Multi-tasking

Prioritization

Education

High school diploma

Job description

Ricoh is seeking a Field Specialist I, Advanced CIP to provide strategic analysis, consultative support, and hands-on solutions for Ricoh products and services across customer sites. The role involves leading others, training, and expanding service utilization while balancing multiple priorities.

Responsibilities include installing, configuring, and repairing equipment, managing workloads, maintaining documentation, and contributing to team success through proactive customer engagement and