Admissions Specialist: Welcoming, Care-Coordinated Onboarding

Burrell Behavioral Health; St. Louis (MO); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Employee Assistance Program

Mileage Reimbursement

Employee Discounts

Workplace Culture

Additional Perks & Benefits

Job summary

Burrell Behavioral Health in St. Louis, MO seeks an Admissions Specialist to guide clients through the admissions process, respond to referrals, and support coordination with clinical, care management, and billing teams.

You will manage screenings, maintain records, and collaborate across departments to ensure timely admissions and transitions into services. This role emphasizes compassionate service, accuracy, and compliance.

Qualifications

• High school diploma or GED required.
• Strong verbal and written communication skills.
• Ability to prioritize, multitask, and meet deadlines.
• Knowledge of confidentiality laws for mental health.
• Successful completion of background screenings.
• Valid driver’s license and auto insurance.
• First Aid and CPR certifications within 3 months.
• CPI or Crisis Management training within 30 days.

Responsibilities

• Create a welcoming admissions experience with rapport and customer service.
• Guide clients through screenings and document referral information.
• Complete admissions in databases and manage documents.
• Coordinate insurance details with Care Managers for transitions.
• Collaborate with Billing on admissions, transfers and discharges.
• Help maintain census levels for detox, residential, and outpatient services.
• Maintain waiting lists per CARF and DMH standards.
• Build professional relationships with clients and referrals while upholding ethics.
• Assist clinical team with letters, forms, and administrative tasks.
• Enter data, generate reports, and maintain records in timeframes.
• Review files, assist with filing and fix deficiencies promptly.

Skills

Verbal communication

Written communication

Customer service

Multitasking

Documentation

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Burrell Behavioral Health in St. Louis, MO seeks an Admissions Specialist to guide clients through the admissions process, respond to referrals, and support coordination with clinical, care management, and billing teams.

You will manage screenings, maintain records, and collaborate across departments to ensure timely admissions and transitions into services. This role emphasizes compassionate service, accuracy, and compliance.