Admissions & Onboarding Specialist (Live/Virtual)

Hazelden Betty Ford Foundation; Rancho Mirage (CA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health plan

Dental plan

Vision plan

Paid time-off

Tuition reimbursement

Job summary

The Hazelden Betty Ford Foundation is seeking an Admissions Support Specialist to streamline the patient admission process in both live and virtual settings. You will help patients complete necessary paperwork, coordinate releases and consents, and secure documentation to ensure accurate charting.

You will create a welcoming environment for clients and referents, manage bed board in the EHR, and keep admissions records current across systems. CPR certification within 30 days is required.

Qualifications

• High school diploma or equivalent.
• At least two years of customer service experience.
• Strong tech skills; experience with Medical EHR, Webex, Zoom.
• Experience in a virtual environment; CPR certification within 30 days.

Responsibilities

• Live and Virtual Admissions: Assist patient in completing admission process into Hazelden Betty Ford Foundation.
• Create an inviting client-focused experience for all clients/referents/customers seeking Hazelden services.
• Facilitate and maintain the bed board within the EHR.
• Ensure patient and admissions electronic resources are up to date.

Skills

Customer service

Tech skills

Education

High school diploma

Bachelor’s degree

Tools

Medical EHR

Webex

Zoom

Job description

The Hazelden Betty Ford Foundation is seeking an Admissions Support Specialist to streamline the patient admission process in both live and virtual settings. You will help patients complete necessary paperwork, coordinate releases and consents, and secure documentation to ensure accurate charting.

You will create a welcoming environment for clients and referents, manage bed board in the EHR, and keep admissions records current across systems. CPR certification within 30 days is required.